College applications essays
Wednesday, August 26, 2020
Conflict in the school Systems Essay Example | Topics and Well Written Essays - 500 words
Struggle in the educational Systems - Essay Example It is conceivable that guardians will be prepared to acknowledge the majority rule model of school instruction, and yet they will communicate disappointment with various solid things (Robinson, 2000). Or on the other hand, despite what might be expected, guardians may consider the primary undertaking of school training to be the improvement of childrenââ¬â¢s love for opportunity, in the advancement of their own latent capacity, acknowledgment of their inventive capacities, however the school offers the arrangement of extreme routine examination. The contention of qualities can happen between an educator and school organization or between youngsters, particularly in the secondary school (Richmon, 2005). The contention of qualities is the contention, which canââ¬â¢t be settled by any mental methods. The contention of qualities is the discussion which canââ¬â¢t be settled in open showdown as each individual has an ideal for his/her own order of qualities. In goals of contentions of qualities much relies upon the school heads. A few investigates discover the exit plan in values based authority model ââ¬Å"values and struggle will keep on staying disagreeable issues of challenge for overseers however the appropriation of a qualities based initiative model could help school pioneers to compactly characterize the real factors of their exceptionally unpredictable job regardless of the difficulties. The qualities based model has gigantic potential and conceivable outcomes to change the current essence of instructive organization gave it is flawlessly coordinated inside instructive associations to turn into the new standard of fruitful and significant authority practiceâ⬠(Zupan, 2012, p. 184). Absolutely, the conversation of different qualities is important, yet on the off chance that it is unthinkable, the main way out is to sort out the joint effort of individuals with similar qualities. It is essential the guardians ought to have the chance to show up in school where there are instructors with similar qualities. Teachersââ¬â¢ staff ought to likewise comprise of individuals
Saturday, August 22, 2020
The correlation and relationship between radical political ideology Thesis
The connection and connection between radical political belief system and strict commitment - Thesis Example For example, a run of the mill part of strict commitment would be ââ¬Å"My religion devours my whole livelihoodâ⬠(Juergensmeyer 34). There are consistently solid cases from religion on peopleââ¬â¢s devotion as opposed to the faithfulness of the whole network. This is since those participating in radical political belief system, in many cases, ponder strict commitment through association and devotion. Along these lines, it is consistently unavoidable to isolate strict responsibilities to clashes that identifies with political requests. For this situation, it is eminent that strict convictions just as practices have potential help for governmental issues in a few different ways. The outcome has been the worry and consideration that is given to specific needs of minority bunches recognized by their strict association rather than ethnicity or sexual orientation. The exact introduction on the slaughter has pulled in a few discussions. There have been a few reports concerning the loss of life. For this situation, the reports uncovers that the ATF operators four altogether just as eighty supporters of David Koresh nearby his splinter bunch alluded to as Branch Davidian Seventh Day Adventists were additionally included. The occasion happened in mid 1993 when the ATF assaulted and blockaded, the invigorated compound referred to the Koreshians as Mount Carmel. The fallout was that the zone was lease into complete annihilation (Linedecker 70). The Branch Davidian Leaders have sorted out the survivors in the general public into strict gatherings. For example, the new houses of worship alluded to as ââ¬ËThe Branchââ¬â¢ just as ââ¬ËThe Lord Our Righteousnessââ¬â¢. From history, some of these pioneers have put forth attempts to change the slaughter site into a traveler goal. The goal would contain an amphitheater, a scriptural petting zoo, a gallery including the blessing shop. There would likewise be focuses lodging various issues, for example, natural homestead and the Ten Commandments. The reasons for such focuses are to diminish the effect of the slaughter since those
Monday, August 17, 2020
Is Online Infidelity Really Cheating on Your Partner
Is Online Infidelity Really Cheating on Your Partner Addiction Addictive Behaviors Sex Print The Truth About Online Cheating Even if bodies never touch, you can seriously harm your relationship By Elizabeth Hartney, BSc., MSc., MA, PhD Elizabeth Hartney, BSc, MSc, MA, PhD is a psychologist, professor, and Director of the Centre for Health Leadership and Research at Royal Roads University, Canada. Learn about our editorial policy Elizabeth Hartney, BSc., MSc., MA, PhD Medically reviewed by Medically reviewed by Steven Gans, MD on September 02, 2015 Steven Gans, MD is board-certified in psychiatry and is an active supervisor, teacher, and mentor at Massachusetts General Hospital. Learn about our Medical Review Board Steven Gans, MD Updated on January 05, 2020 Mint Images / Getty Images More in Addiction Addictive Behaviors Sex Caffeine Internet Shopping Alcohol Use Drug Use Nicotine Use Coping and Recovery In the past, infidelity was a matter of clandestine meetings, lies about business trips, awkward excuses about the scent of perfume on a dress shirt. Now its possible to become involved with someone other than your spouse or partner by hooking up online. But while it may seem innocent enoughâ"after all, you arent in physical contactâ"online cheating really is just that: cheating. If youve been grappling with this question for any reason (youve been seeing someone over the internet or youre looking for a sexual outlet and are considering surfing around online for it), heres why you should think twice before you log on if youre married or in a committed relationship. Cheating Is Cheating, No Matter How Its Done Online infidelity is a kind of emotional affair in which the people involved develop a sexually intimate relationship without actually meetingâ"whats known as cybersex. In fact, they may never even see each others faces or hear each others voices. Without actual physical contact, then, intimacy via the internet may not seem like a real affair. However, an online affair is very much like a physical fling, one that can do lasting harm to a relationship or even an entire family. It can distract the unfaithful partners attention from his or her real-life partner and children, robbing them of important time and attention and causing them to feel neglected and taken for granted. And like traditional affairs, those that take place over the internet inevitably involve secrecy and lies that have the potential to destroy the trust thats necessary to hold a relationship together.?? Even if the person being cheated on never discovers whats been going on behind his or her back, the bond of trust is broken when a spouse or partner is unfaithful. People having affairs also tend to get angry with their real-life partners, which can lead to further hurt. The Danger of Going Too Far Once two people begin having cybersex, they can quickly and easily get carried away. Some people even become addicted to online sex, which adds another dimension of difficulty to the situation.?? For a person addicted to cybersex, time spent in front of a computer or screen will likely take up more and more free time, leaving less time and attention for spouse or partner, and family. Another danger of cybersex is that the two people engaging in the affair decide to meet in person. At that point, of course, online infidelity can become physical infidelity, which takes cheating to a different level. Its important to keep in mind that online infidelity, like real-life infidelity, is often a sign that there are problems in a relationship and so ending an online affair may not be enough to put the incident to rest or prevent it from happening again. So rather than turning to the internet to try to find happiness or whatever you feel might be missing from your current relationship, talk to your spouse or partner. Consider couples counseling or therapy for yourself if you cant seem to stop engaging in sexually compulsive behavior. You will save your loved ones from being deeply hurt and yourself from living with guilt or shame.
Sunday, May 24, 2020
Edgar Allan Poe Research Paper - 931 Words
English 10 Honors 13 February 2012 Edgar Allan Poe Edgar Allan Poe was a sick man that went through a troubling life full of tragedies. For Poe to deal with this he drank and poured his feelings into his works. Honestly as horrible it is that he had to go through all of that we should be grateful because without his suffering these masterpieces wouldnââ¬â¢t have been fabricated. While intensifying his philosophy for short stories Edgar Allan Poe wrote ââ¬Å"The Fall of the House of Usherâ⬠reflecting the characteristics of Dark Romantic Movement. Born on January 19, 1809, Edgarââ¬â¢s childhood was no fairy tale. At age three both his parents died and he was sent to live with a tobacco exporter, John Allan in Richmond, Virginia. There he went to aâ⬠¦show more contentâ⬠¦Filled with a sense of dread by the sight of the house itself, the Narrator reunites with his old companion, who is suffering from a strange mental illness and whose sister, Madeline, is near to death due to a mysterious disease. The Narrator provides company to Usher while he paints and plays guitar, spending all his days inside, avoiding the sunlight and obsessing over the sentience of the non-living. When Madeline dies, Usher decides to bury her temporarily in one of his houses large vaults. A few days later, however, she emerges from her provisional tomb, killing her brother while the Narrator flees for his life. The House of Usher splits apart and collapses, wiping away the last remnants of the ancient family. Edgarââ¬â¢s inspiration for this story might have come from true events of the Usher House, located on Bostons Lewis Wharf. As that story goes, a sailor and the young wife of the older owner were caught and entombed in their trysting spot by her husband. When the Usher House was torn down in 1800, two bodies were found embraced in a cavity in the cellar (Neilson). Poe wrote in the literary movement of Dark Romanticism. The Romantic Movement was intellectual and artistic, but Poeââ¬â¢s work took that and added a gothic twist to it. This was a start to the recognition of disarray and darkness. â⬠The Fall of the House of Usherâ⬠evident characteristics of the Dark Romantics was it was a hauntingShow MoreRelatedEdgar Allan Poe Research Paper1807 Words à |à 8 PagesVargas1 Maria Vargas David Luther Composition 2 November 29, 2017 Research Paper Edgar Allan Poe was an established American author, writer, commentator, and proofreader best known for suggestive short stories and his poems that caught the creative energy and enthusiasm of readers all around the globe. Poes writing is a testament of his less than stellar life. Throughout his lifetime Poe had no shortage of loss or struggle, starting with the loss of his mother and brother to tuberculosisRead MoreEdgar Allan Poe Research Paper1393 Words à |à 6 PagesA famous writer, a renowned poet, and a American hero, Edgar Allan Poe has helped shaped modern day literature. Taught in schools as being a tortured soul, Poeââ¬â¢s dark writing has shaped American English for the better. Edgar Allen Poeââ¬â¢s early demise came as a shock to many during the time. Poe left this world in a mystery, much like some of his most famous works. The way in which Poe died, is never as simple as it seems. The limited details of his demise has left a hole in American literature andRead MoreEdgar Allan Poe Research Paper1195 Words à |à 5 PagesNick Nedzweckas Mrs. Merriam Lit and Comp 1 2 December 2010 Edgar Allan Poe His works and life relating to ââ¬Å"Annabel Leeâ⬠[pic] Many poets and story writers write their stories based upon events and aspects of their life. They do this because it is so relatable and easy to write about because there is some truth in the words. Edgar Allan Poe is said to be one of these because his stories actually relate to his tragic, love stricken life. He is known to lead an overall depressingRead MoreEdgar Allan Poe Research Paper1375 Words à |à 6 PagesEveryone Else is Pleading Insanity, Why canââ¬â¢t I? If one were to say that Edgar Allan Poe is a good writer, he or she is making an understatement of his work. He is one of the most critically acclaimed writers of all time. His stories have put him in a category of notoriety that also includes, Mark Twain, William Shakespeare, John Steinbeck, and Earnest Hemingway, just to name a few. Poe is most widely known for his unique obsessively dark, or gothic horror stories. To many, he is considered to beRead MoreResearch Paper On Edgar Allan Poe775 Words à |à 4 Pages Edgar Allen Poe was a writer in the 1800ââ¬â¢s and no one knows how he died, some say he overdosed on alcohol while others say he died of rabies. Edgar Allen Poe is the author of many great works of literature, such as, ââ¬Å"The Ravenâ⬠, ââ¬Å"The Tell-Tale Heartâ⬠, and many other dark stories. He never had a great life and no one knows how he died. Most people believe he overdosed on alcohol, some say he had rabies, and some even say he had encephalitis (b rain inflammation). Poe died of alcohol because of hisRead MoreEdgar Allan Poe/William Wilson Research Paper652 Words à |à 3 Pagesit or not, our penis plays a tremendous role in our everyday life. In William Wilson, Edgar Allan Poe connects the protagonistââ¬â¢s penis to the human mind through his portrayal of a doppelganger theme as well as the usage of penises throughout the story. Although Poe was a poet by choice, he wrote some his most notable stories between 1838 and 1843, including William Wilson. After being orphaned in 1811, Edgar was taken in by a merchant who later became his godfather. He ââ¬Å"attended the classical academyRead MoreEdgar Allan Poe Biography. By. Alyssa Marshall.1260 Words à |à 6 Pages Edgar Allan Poe Biography By Alyssa Marshall Mrs. Guinn English III March 6, 2017 Abstract Edgar Allan Poe was a writer in the ââ¬Å"Gothic Eraâ⬠, many of his stories genres are horror like ââ¬Å" The Masque of The Red Deathâ⬠, mystery such as ââ¬Å" The Fall of The House of Usherâ⬠, lost love as in ââ¬Å" The Ravenâ⬠, and obsession such as ââ¬Å" The Pit and The Pendulumâ⬠. Edgarââ¬â¢s poemsRead MoreEdgar Allan Poe; Fame Inspired by a Tragic Life865 Words à |à 4 Pagespoet, Edgar Allan Poe, had been plagued by grief from an early age. He was an amazing poet and author who just happened to have a darker story. Many who have studied this prestigious man feel that his works, though magnificent, were extremely dark. Some believe it was nothing more then a fancy for him to spin such gruesome tales. Others feel his work was manipulated by the misfortune of his past. These people have actually found evidence that agrees with this statement. The works of Edgar Allan PoeRead MoreThe Writings of Edgar Allan Poe803 Words à |à 3 PagesEdgar Alla n Poe The amazing, the people who inspire, who make people feel something with words on paper, authors. Authors have a special ability to create a separate world, but a great author lets us into their world and makes us feel something when we read their work. From all of the research Colton Coverston has done, he has come to the conclusion that Edgar Allan Poe should be in the top fifth American Authors on a top twenty greatest American author list. Edgar Allan Poe has written many piecesRead MoreThe Biography Of Edgar Allan Poe841 Words à |à 4 PagesWaylon Wishon English III Research Paper 16- May- 2017 The Biography of Edgar Allan Poe ââ¬Å"Lord, help my poor soulâ⬠, the last and final words of the amazing writer, Edgar Allan Poe, before his sudden death in 1849. Edgar Allan Poe wrote dark and treacherous stories and poems that often lead to the questioning of his mental state. Poe lived a rather difficult life in which writing was his escape. He at one time was in so much debt that he could have never payed it back even if his career took off
Wednesday, May 13, 2020
Comparison between The Chrysalids and Brave New World
Stage 1 English Studies Extended Study ââ¬â Connected Texts In this essay I will compare two novels which deal with similar themes but in significantly different ways: ââ¬Å"The Chrysalidsâ⬠, a science fiction novel by John Wyndham published in 1955 and ââ¬Å"Brave New Worldâ⬠, a novel by Aldous Huxley published in 1932. The story in ââ¬Å"The Chrysalidsâ⬠takes place thousands of years in the future in a rural society similar to our world before the invention of modern technology such as telephones, cars, etc. The people in the novel have vague memories of the Old People, a civilization which existed long ago and seems to be similar to our current technologically advanced world. The people in ââ¬Å"The Chrysalidsâ⬠practice a strict Christian religionâ⬠¦show more contentâ⬠¦However, in ââ¬Å"Brave New Worldâ⬠the authorities have no need to enforce the rules (violently or otherwise) because in their society no-one questions the rules. The methods used in ââ¬Å"the Chrysalidsâ⬠to enforce compliance with the restrictive norms of society are familiar as there have been many repressive governments that have used these methods throughout human history. However, in ââ¬Å"Brave New Worldâ⬠the society presented is more frightening in many ways because people are ââ¬Å"designedâ⬠to be passive, content, and unquestioning. In ââ¬Å"the Chrysalidsâ⬠, people retain ââ¬Å"internalâ⬠freedom (to think independently, question the norms of society and dream of a different reality if they are so inclined), but their behaviour is controlled by external forces (i.e. the power of the authorities). In contrast to this, in ââ¬Å"Brave New Worldâ⬠, the people had been deprived of the ââ¬Å"internalâ⬠freedom to question whether their society is the best possible. In The Chrysalids people are controlled by fear and violence which inflicts pain. In Brave New World people are controlled by an absence of pain or struggle, and an excess of pleasure and distractions. The primary themes in the Chrysalids are conflict and struggle, while in Brave New World; the main themes are conformity and complacency (with the exception of a few characters whose life experiences, or
Wednesday, May 6, 2020
Intrinsic value of corporations Free Essays
The Legalization of Marijuana Pot, grass, weed, hash, and ganja or Just a few of over 200 slang terms used to describe one very important issue in todayââ¬â¢s society. One of the biggest topics up for debate, which has risen In popularity within the last couple years, is the discussion on the legalization of marijuana. There are several affiliated areas discussed within this essay exposing the arguments, stakeholders, and reasoning for why marijuana should or should not be legalized. We will write a custom essay sample on Intrinsic value of corporations or any similar topic only for you Order Now Between the state and federal law contradictions, he issue of legalization of marijuana for pharmaceutical or recreational use in the United States affects not only the policy makers and medicinal patients, but also the adolescents and regular recreational users of todayââ¬â¢s society. By observing a brief history behind what Marijuana actually Is, Including all of the side-effects, voting citizens and politicians can grasp a better understanding of how to approach this issue by first understanding the background behind it. Procom. Org is a nonprofit organization that is dedicated solely to the history and background of marijuana to inform anyone wanting more knowledge about this Issue. To begin, Marijuana comes from the dried blossom tops of cannabis static plants, one of three plants within the genius Cannabis. It consists of chemical compounds known as cannabises, which produce psychoactive and physiologically effects on the user. The most active cannabis compound Is delta-9-thermodynamically, or otherwise referred to as TECH. TECH is absorbed rapidly into the blood stream after inhaling or ingesting. The short-term psychological and physiological effects of this chemical compound are felt within minutes. Slow reaction time, rapid heart rate, increased blood pressure, Armenia, euphoria, and an increase in appetite are some of the many effects of TECH. After about three to four hours, these effects wear off; however the chemical compound of TECH remains for up to six months within the body. Procom. Org breaks down the study of cannabis for medicinal and recreational purposes for nearly 5,000 years using an easy to understand timeline. Many Americans have no knowledge of the path marijuana has made on our history or why it was even legal. Without the knowledge of why it became illegal, how can one make an informed decision in our Democracy. Marijuana was brought to the United States y the Spanish where It became a major commercial crop unregulated by the United States government and was a common Ingredient I n medicines. It was commonly prescribed to patients for minor medical issues such as nausea or labor pains. In the early twentieth century, marijuana began to be used for recreational purposes. During the sassââ¬â¢s, the U. S. Federal Bureau of Narcotics, renamed the Bureau of Narcotics and Dangerous Drugs, launched a prohibition campaign using the association of marijuana with anti-social behavior and violence to influence United States society towards the banning of this drug. They tagged marijuana as a dangerous substances. In the sassââ¬â¢s, it became widely used as a symbol of rebellion against authority among college students and the so-called ââ¬Å"hippieâ⬠generation. Finally, in 1970, The Controlled Substances Act was passed federally making all production and use of marijuana illegal in the United States due to the high abuse with no acknowledged medical use of this classified schedule I drug. The banning of marijuana is evidence that perhaps legalization is not the best idea. The possible ability of it being a ââ¬Å"gatewayââ¬â¢ drug affects children and their future with drug abuse. Promoting one drug could lead to possibly promoting many more. This aspect to ensure future citizens of Americaââ¬â¢s health may indeed by a right path; however, it could be doing more harm than good. With this said, this is why voting citizens and policy makers need to take into account anything there is to know about the issue before making decisions that could affect future society. Today, marijuana production and use remains federally illegal; however, recently, in the last fifteen years, state legislatures in some states are becoming more lenient on the medicinal use of marijuana. In two particular states, Colorado and Washington, recreational use of marijuana has been legalized as well. According to the introduction of Vanderbilt Law Review, ââ¬Å"Congress has the ability to overpower a stateââ¬â¢s decision when they prohibit a permissible federal law; however, when a state discriminative a prohibited federal law, Congress does not have the ability to overpower them, but they can sway them to see in their favorâ⬠(Mikes, ââ¬Å"This two-sided law had been widely overlooked by states until the passing of Amendment 64 in Colorado and Washington. Not only has it conflicted with federal laws, but Congress s trying to keep these states from being able to get licenses to mass produce marijuana and tax it by implementing more detailed federal policies. The White House released several reasons, including effects on adolescents, behind changing their opposition on legalizing marijuana not only for recreational use, but for medicinal use also. There is evidence that the use of medical marijuana to treat certain pain, nausea, and appetite stimulation caused by such illnesses as multiple sclerosis, cancer and AIDS can relieve or ease the patient of these symptoms temporary and has been suggested that the toxicity of this drug is less harmful then mom of the drugs currently prescribed for these particular illnesses. The Positive Health cohort study consisting of people with HIVE/AIDS between the states of Victoria and New South Wales, Australia concluded that ââ¬Å"Therapeutic use of cannabises, whether through marijuana or synthetic oral TECH, deserves further consideration to clarify the many complex issues related to both the health of people using it and the social context in which PLAYA and health workers are expected to operateâ⬠(Kappa, et al. ââ¬Å"Marijuana as therapy for people living with HIVE/AIDS: Social and health aspectsâ⬠). The inhalation of marijuana can damage the brain, heart, lungs, and immune system due to the ability of smoke to cause cancer within the body. An alternative solution that is currently being explored is oral TECH or synthetic cannabises, such as traditional and enabling. It is administered through capsules or inhalants; however, as stated in Kappaââ¬â¢s article, since natural TECH on the human brain and the immune system is not fully understood, the effects of oral TECH cannot be fully predicted (Kappa, et al. Marijuana as therapy for people living with HIVE Since it is unclear rather therapeutic marijuana use does more harm than good, here are other aspects to consider on this issue. Studies show that adolescent marijuana usage for children under the age of sixteen who are still developing their cognitive and social skills are at a high risk of developing ADSM-IV clinical symptoms, mental health disorders, later on in life. A study done by the institutional review boards of wake Forest University Health Sciences and The University of Texas Health Science Center at San Antonio showed that psychological impairments ââ¬Å"may relate to these individualsââ¬â¢ increased risk for future psychiatric conditions, including psychotic ND affective disorders as well as more severe substance use disordersâ⬠(Achaeans, et al. , ââ¬Å"Impulsively, attention, memory, and decision-making among adolescent marijuana usersâ⬠). Considering all the negative effects on an adolescentââ¬â¢s brain, research for recreational purposes is viewed by many as unnecessary. The argument is to consider the growing minds of our children so we can have a productive society in the future. Negative effects found on adolescentsââ¬â¢ causes disapproval from the voters and can negativity affect the medical research by keeping it completely illegal. Addiction to marijuana arises more often today in adolescents and adults due to the more relaxed attitudes of the risks involved as stated in ââ¬Å"Marijuana Legalization. As stated in Cohesionââ¬â¢s analysis, an article published by Cambridge University Press mentions that marijuana addiction is not as recognized because typically it does not ruin oneââ¬â¢s health or life; however, addiction to a scheduled class 1 substance, rather or not it is bad for you, is still an addiction that needs to be treated (Achaeans, et al. , ââ¬Å"Impulsively, attention, memory, and deci sion-making among adolescent marijuana seersâ⬠). Marijuana, within the last couple years, has become more accessible to the general public than ever before causing increasing awareness of the topic of legalizing marijuana. It has been proven, through multiple tests, analyses, and researches, that marijuana does indeed have specific reasons for recreational use. There are those that believe that no good can come out of legalizing marijuana and therefore strongly advocate their position on banning the notion. Drug abuse and the harm it inflicts on others is a popular topic among marijuana controversies. In order o bring awareness to the risks involved when using marijuana ââ¬Å"the Office of National Drug Control Policy is working to reduce the use of marijuana and other illicit drugs through development of strategies that fully integrate the principles of prevention, treatment, and recoveryâ⬠¦ â⬠(ââ¬Å"Marijuana Legalizationâ⬠, The White House Washington). Not only are there health risks involved in consuming marijuana, other factors that would occur because of ratification include: Increase of use because of lowered price, tax revenue would be offset by higher social costs, and it would further burden the justice system. Taking into account all the facts and medical uses for cannabis, an informed voter can finally make a decision based on logic instead of opinions. The development of the legalization of marijuana is not Just about deciding between being for or against it. It is more or less about being educated and aware of the multiple arguments brought into the debate on this issue that takes into account the effects on adolescents, policy makers, and medicinal or recreational users. As individuals we are given the choice to decide where we stand on the issue. Our own personal choices and decisions, in the end, have the ultimate decision on whether or rugsââ¬â¢! In our history we can only see an ongoing conflict amongst various drug users ââ¬â and producersâ⬠(Sebastian Marigold). How to cite Intrinsic value of corporations, Papers
Monday, May 4, 2020
Wakewood Case Study free essay sample
Dear Graham, I am pleased to submit this proposal of work to support Wakewood Servicing International in develop a change strategy and a roadmap to success of the customer service dept. with also the integration of the marketing and quality departments plus increased product revenues in the next 2 to 3 years. Background and Context Wakewood Servicing has seen many challenges in the last 2-3 years, particularly in the past 12 months. The current recession has clearly pushed the need for ââ¬Å"value for moneyâ⬠and customer retention, as such; your external customers feedback seem to be pressuring for increased quality of customer service, competitive products, pricing plus the speed of delivery. The clear and measurable feedback gathered from your customers prompts the need to increase the level of service provided, this is needed in order to match expectations whilst doing so in a cost effective manner. Delivering the same services in the same manner as has been done in the past is acknowledged as an unsuccessful path to success. Fundamental changes in the services offered, how the services are delivered and the relationship with your customers are now overdue and must happen as soon as possible. My internal analysis of the unit has also allowed me to identify the following few data points that I believe could be the potential causes of the unitsââ¬â¢ current poor performances: i) The unitsââ¬â¢ customer servicing technical platforms are based on 1st generation applications, not on the latest 3rd generation which is currently in force on the other divisions in Wakewood. i) The unit, although accounts for 20% of Wakewood activities has the lowest productivity volumes in the production lines vs. the other units. iii) No concrete data is yet available but staff costs seem too high, this could be an area of focus by introducing automation and consequently staff/cost reductions. iv) For 3 consecutive years, the unit has the lowest results in the Wakewood employee engagement questionnaire i. e. lowest employe e morale in the organization. ) The division also has the highest employee tenure within Wakewood. With recent ââ¬Ëgreen shoots of recoveryââ¬â¢ in the market place, I am seeing an increased attention to consumer-driven demands for cheaper, quicker and quality products, I believe this will be best time to introduce a marketing department and a quality control area in order to commence the change to the division within Wakewood. Proposed change approach Overview of approach In my working experience I have learnt that Operational Change needs to be dealt with carefully. This is due to human naturesââ¬â¢ resistance to change, the technical and physical infrastructures which will also need to change, and at the same time remain invisible to the external customer. Plus sustain and improve the customer service and product delivery. Therefore the high level approach proposed for Wakewoodââ¬â¢s division is: â⬠¢ Put in a place a change management experienced programme/project team with the responsibility of delivering the organizational infrastructural change. â⬠¢ Set the organization vision and consequently the change objectives for the division. Communicate the message to the unitââ¬â¢s management for buy-in to change. â⬠¢ Empower the management team to support the change and set them objectives to meet this. â⬠¢ Communicate every success as a result of the change. Approach Detail Four tracks of work are envisioned: 1. Prepare the employees for change, convincing them that significant organisational changes are needed. I suggest commencing the delivery of structured communications in the form of memos and conferences, in order to deliver the message and rationale on why there is a need for the operating and structural changes in the unit. This should also be delivered with a strong emphasis on the organizational benefits (i. e. increase revenues and market presence, brand etc. ) and the employee benefit too (i. e. better tools to do the job, opportunities to move into other departments and develop own skills) which will be aligned with the rest of the 6 divisions within Wakewood. Management should also be tasked on supporting change and promoting it to the operational employees. 2. Plan and monitor a programme of organisational change The programme/project team (strictly consisting of Wakewood management, HR, Finance and very experienced project managers) will be tasked in developing a detailed project plan on: a) How to integrate the marketing and quality departments within the division. b) The new proposed organizational structure with sign-off from HR, from a European employee regulations perspective if staff redundancies or role changes are identified. c) Implementing the new technical infrastructure/platforms based on the other units software versions in order to promote technical interoperability within the organization. ) Delivering Change Management training to the management team in the division and to the operational employees. e) Monitoring and reporting on the above programme/project to the CEO and GM on a regular basis. 3. Help the employees at all levels in the unit to cope with the problems of change As part of the planning and delivery of the project, HR will deliver change management training, QA sessions and also run focus groups for all the employees. This will eradicate any potential problems, concerns and confusion which could arise in the operational staff teams as part of radical organizational change. . Achieve improvement in the unitââ¬â¢s performance. In order to share best practices and build on closer working relationships between the Wakewood divisions, the CEO will work closely with the GM and managers of the impacted division to build the following: i) Performance metrics for the division (on productivity and financials) ii) Customer Satisfaction metrics iii) Employee engagement metrics The CEO will also issue yearly goals/targets for the unit which will be aligned with the overall organizational targets. I was asked to provide a plan which will help meet the following: a) prepare people for change, convincing them that significant organizational changes are needed; b) plan and monitor a programme of organizational change; c) help people at all levels in the unit cope with the problems of change; d) achieve improvement in the unitââ¬â¢s performance Based on my recommendation of 4 tracks of work, the project team will be able to develop a detailed project plan with the relevant delivery timeframes. From previous experience I envisage to see results of the change in terms of customer feedback, financial growth and employee satisfaction in 18 to 24 months. Should the business case be received successfully and my services required on the delivery of change to your organization, I will be excited to work in partnership with Wakewood International Services on this critical initiative.
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